Academic Success Coach
Description
Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.
At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.
Salary Range: $48,000-55,000
Position Reports to: Director of Office of Student Support
Application Deadline: Candidates are encouraged to apply by Sunday, May 3 for priority consideration. The position will remain open until filled. The anticipated start date for this position is July 1, 2026.
Enrollment Management & Student Affairs at Pacific University is dedicated to fostering student development in support of a more just, sustainable, and caring world. Guided by our core values—equity and inclusion, care, community, and learning—we center holistic student wellbeing, cultivate a sense of belonging, and champion equitable practices. As part of this area, the Office of Student Support (OSS) is committed to continuous growth, collaboration, and innovation in service of students experiencing barriers to academic success, wellbeing, or belonging.
GENERAL DESCRIPTION OF POSITION
The OSS partners with students to address challenges that impact academic progress, wellbeing, and continued enrollment. Grounded in equity and access, OSS provides coordinated, student-centered support to promote persistence and success.The Academic Success Coach delivers centralized, strengths-based academic coaching to undergraduate, graduate, and professional students. Through individualized coaching and skill development, this role supports academic momentum, resilience, and persistence across key transition points, academic recovery, and advanced milestones such as licensure preparation, thesis or dissertation completion, and experiential learning readiness. Reporting to the Director of OSS, the Academic Success Coach collaborates with campus partners to ensure coordinated, developmentally informed academic support.
Qualifications
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Higher Education, Education, Psychology, Counseling, Student Affairs, or a closely related field completed prior to start date;
- Minimum of one to three years of experience in academic coaching, advising, tutoring, student success, or related student support roles in higher education.
- Demonstrated experience working with students from diverse backgrounds and lived experiences
- Demonstrated attention to detail and accuracy in work involving student records, documentation, or academic support systems.
PREFERRED QUALIFICATIONS
- Master’s degree in Higher Education, Student Affairs, Counseling, Educational Psychology, or a related field.
- Experience supporting graduate or professional students, including dissertation or licensure exam preparation.
- Familiarity with student development theory, retention theory, and equity-minded academic support practices.
- Experience collaborating with faculty and academic units.
- Experience using Maxient or similar student support platforms.
- Bilingual or multilingual skills, particularly Spanish.
- Experience contributing to assessment or continuous improvement efforts.
REQUIRED EXPERIENCE
- Demonstrated commitment to equity, inclusion, and culturally responsive practice.
- Strong interpersonal, coaching, and relational communication skills.
- Ability to build rapport and trust with undergraduate, graduate, and professional students.
- Knowledge of academic skill development, learning strategies, and student success frameworks.
- Excellent written and verbal communication skills.
- Demonstrated adherence to FERPA and ethical standards.
- Strong organizational, time-management, and follow-through skills.
- Ability to manage multiple students and priorities in a dynamic academic environment.
- Proficiency with office technology and student information or case management systems.
To see the detailed position description and to appy, visit the listing on the Pacific Careers page (via Paycom)
APPLICATION PROCESS
To apply, please upload your resume and cover letter along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.
Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.
Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.
