Assistant/Associate Director for Dean of the College and Parent Communications

Colgate’s Office of University Communications is staffed by a team of talented, creative, and collaborative individuals who believe that the quality of their work and the success of the University are intertwined. Among its many functions, the office produces Colgate Magazine, operates the University’s official social media accounts, manages the University’s web presence, conducts media relations, coordinates admission marketing, and supports advancement fundraising communications.

This collegial yet demanding environment is ideal for communications professionals who want to prove their talents and test their skills in an unparalleled liberal arts setting. Now in its third century, Colgate has entered a new era. At this crucial moment, successful applicants will have the opportunity to create, curate, and share the unique Colgate story with the nation and the world.

Colgate University invites applications for the position of Assistant/Associate Director for Dean of the College and Parent Communications, a key role bridging the Office of University Communications and the Division of the Dean of the College. This individual will develop and deliver strategic, high-quality communications that support the student experience and build meaningful connections with the families of current students.

In addition to producing and managing a broad range of digital and print content, this role serves as the primary liaison to parents and families, helping them engage with the University in informed, supportive, and constructive ways. The position works in close partnership with campus stakeholders to ensure parent communications are timely, consistent, and aligned with Colgate’s mission, brand, and values.

This position will:

• Manage and create content for the parent and family resources web pages
• Facilitate the production of – and create content for – parent-facing communications materials, such as newsletters, family resource guide, and new-family onboarding publications
• Maintain, monitor, and create content for the University’s Parent Facebook Group
• Monitor and manage the [email protected] inbox, document parent concerns and questions
• Communicate with — and provide assistance to — parents and families, referring them to resources and helping de-escalate issues
• Conduct new family orientation sessions
• Assist with managing DOC departmental newsletters
• Work closely with DOC departments and the university communications design team to develop engaging e-newsletter templates, digital promotional materials, and social media templates
• Facilitate the production and regular updates of internal, student-facing promotional DOC materials such as brochures, signage, and student life departmental promotional materials
• Serve as an editorial liaison and assist with content strategy for DOC departmental websites
• Develop communications plans, marketing materials, and signage for campuswide events related to incoming students and Colgate student families such as Arrival Day, Orientation, and Family Weekend
• Serve as the DOC communications liaison and project manager for incoming student and family onboarding

Candidates will be considered at either the Assistant or Associate Director level, depending on experience and qualifications. The Associate level requires meeting all of the listed qualifications, while the Assistant level is intended for candidates who meet some or most qualifications and demonstrate the potential to grow into the role with appropriate training and support.

Work Schedule: Weekdays with a partial remote opportunity
Some weekend work may be required and will be scheduled in advance
37.5 hours per week